When do I get the keys and whom do I pick them up from?

Year Published: 2015

These are usually left with the estate agents (if any) and the buyer collects them once the money has been paid over on the day of completion. If there are no estate agents (or this is not convenient), the seller will hand them directly to the buyer. Either way, it is important that arrangements are made in advance to prevent the possibility of you having to wait outside with the removal van! Although we will always try to ensure that everything is finalised as early as possible on the day of completion there can sometimes be a delay if, for example, we or another party in the chain are still waiting for the mortgage monies to arrive or there is a particularly long chain. If this happens, please don’t panic because we will invariably resolve the problem by early afternoon – if not sooner!

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