Negative reviews left online by customers can have a detrimental impact on businesses, particularly if they are deemed defamatory or unfair. Kathryn Clare, Dispute Resolution Associate, was approached by The Negotiator to discuss how estate agents and letting agents can protect themselves against defamatory reviews that have been left online.

Read Kathryn’s comments on The Negotiator here.

For further information regarding defamatory reviews or for any other Dispute Resolution matter, please contact Kathryn Clare on 01244 305955 or email [email protected].